How can we help you set up your agent?

Set up your agent and learn the essentials in a few minutes.

• Welcome to MySupportAgent
• How it works in two minutes
• Quick start: launch your agent

Link your store so the agent can read orders and your live catalog.

• Connect your store
• What permissions we use and why
• Test your store connection

Put the agent on your storefront and match it to your brand.

• Ways to add your agent
• Add the agent as a page in your store
• Launch the agent from anywhere

Teach it your facts, policies, topics, and the way your team answers.

• Overview: everything your assistant knows
• Set your store facts
• Edit your Instructions

Verified order lookups, tracking, and what customers see.

• How order lookup works
• What customers see
• Test order lookup from your dashboard

Plans, conversation limits, and managing your billing.

• What each plan unlocks
• Monthly vs. annual billing
• Conversation limits and what happens at your cap