MMySupportAgent.aiHelp Center
Main site PricingLog in
/
1Getting Started
2Connect Your Store
3Add the Agent to Your Site
4Train Your Agent
5Order Status & Tracking
6Product AnswersGrowth & Pro
7Handoffs, Tickets & Records
8Conversations, Inbox & Quality
9Ecommerce TrackingPro
10Custom IntegrationsPro
11Plans, Limits & Billing
  • What each plan unlocks
  • Monthly vs. annual billing
  • Conversation limits and what happens at your cap
  • Upgrade, downgrade, or cancel
  • Payment methods & invoices
12Security & Privacy
13Troubleshooting & FAQ
14What's New
Help CenterPlans, Limits & BillingMonthly vs. annual billing

Monthly vs. annual billing

You're choosing or changing how often you're billed.

You can be billed monthly or annually. Annual billing is paid once for the year; monthly is paid each month. You choose your cadence when you start or change your plan — contact us to switch (see Upgrade, downgrade, or cancel).

For the current cost of each option, see the Pricing page.

Related articles
Plans, Limits & Billing
Upgrade, downgrade, or cancel
Plans, Limits & Billing
Payment methods & invoices
MMySupportAgent.ai
Help homeWhat's NewMain site
© 2026 MySupportAgent. Help Center for active merchants.