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1Getting Started
2Connect Your Store
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6Product AnswersGrowth & Pro
  • Turn on product answers
  • How product cards work
  • What's included and excluded
  • Test product lookup from your dashboard
  • Fix wrong or missing product results
7Handoffs, Tickets & Records
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Help CenterProduct Answers
6

Product Answers

Growth & Pro

Live price and stock answers, shown to shoppers as product cards.

6.1Turn on product answersGrowth & ProYou're on Growth or Pro and want the agent to answer product questions.6.2How product cards workGrowth & ProYou want to know what shoppers see when they ask about a product.6.3What's included and excludedGrowth & ProYou want to know which products the agent will and won't surface.6.4Test product lookup from your dashboardGrowth & ProYou want to confirm product answers are accurate — or reproduce a result a shopper reported.6.5Fix wrong or missing product resultsGrowth & ProThe agent returns the wrong product, no product, or unexpected stock/price.
Other categories
Getting StartedConnect Your StoreAdd the Agent to Your SiteTrain Your AgentOrder Status & TrackingHandoffs, Tickets & RecordsConversations, Inbox & QualityEcommerce TrackingCustom IntegrationsPlans, Limits & BillingSecurity & PrivacyTroubleshooting & FAQWhat's New
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