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  • Monthly vs. annual billing
  • Conversation limits and what happens at your cap
  • Upgrade, downgrade, or cancel
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Help CenterPlans, Limits & Billing
11

Plans, Limits & Billing

Plans, conversation limits, and managing your billing.

11.1What each plan unlocksYou want to compare plans by feature, without pricing.11.2Monthly vs. annual billingYou're choosing or changing how often you're billed.11.3Conversation limits and what happens at your capYou want to know what happens when you reach your plan's conversation limit.11.4Upgrade, downgrade, or cancelYou want to change or end your plan.11.5Payment methods & invoicesYou need to update a card or find an invoice.
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Getting StartedConnect Your StoreAdd the Agent to Your SiteTrain Your AgentOrder Status & TrackingProduct AnswersHandoffs, Tickets & RecordsConversations, Inbox & QualityEcommerce TrackingCustom IntegrationsSecurity & PrivacyTroubleshooting & FAQWhat's New
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