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Getting Started
Set up your agent and learn the essentials in a few minutes.
1.1Welcome to MySupportAgentNew to the product, or want a clear picture of what it does before you set it up.1.2How it works in two minutesYou want the mental model before diving into setup.1.3Quick start: launch your agentYou want the fastest path from empty account to a live agent.1.4Set up your agent: the dashboard checklistYou're going through first-time setup and want to know what each step covers.1.5Your dashboard: checklist vs. active viewYou're wondering why your dashboard shows a checklist instead of metrics (or vice versa).1.6Your plan at a glanceYou want to know which features your plan includes — without pricing.1.7GlossaryYou hit a term in the dashboard or this Help Center you don't recognize.
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