Your plan at a glance
You want to know which features your plan includes — without pricing.
Every plan includes the core agent: answering from your knowledge, verified order lookup, topics and quick answers, training tools, the Inbox, and email handoff. Higher plans add live commerce features and deeper integration.
| Capability | Starter | Growth | Pro |
|---|---|---|---|
| AI agent, support page, training, topics & quick answers | ✓ | ✓ | ✓ |
| Verified order status & tracking | ✓ | ✓ | ✓ |
| Email handoff & transcripts | ✓ | ✓ | ✓ |
| Inbox, dashboard metrics, CSAT, QA feedback | ✓ | ✓ | ✓ |
| Product answers (live price & stock) | — | ✓ | ✓ |
| Save conversations to your CRM + open tickets on escalation | — | ✓ | ✓ |
| Learn from your CRM history (CRM Audit) | — | ✓ | ✓ |
| Ecommerce tracking (assisted conversations, revenue, AOV) | — | — | ✓ |
| Custom integrations (white-glove connectors) | — | — | ✓ |
Plan names are used here only to show what's gated. For current pricing, see the Pricing page. Gated features stay visible in this Help Center with an "Available on…" callout so you can see what an upgrade unlocks.