Where your credentials live

You want to know how your store and CRM credentials are protected.

Your credentials are handled server-side and encrypted — they never reach a shopper's browser.

How it works

  • Server-side only. Your store credentials and any language-model key stay on our servers. The customer support page talks to our service; our service talks to your store and the model. No secret is ever sent to the browser.
  • Encrypted at rest. Sensitive credential fields are encrypted in our database.
  • Read-only access. The access we use is for verifying orders and reading products — we don't change anything in your store.