Mention promotions & offer discount codes
You want the agent to tell shoppers about active promotions and, on Pro, hand out discount codes.
Available on Growth and Pro.Growth & Pro
This guide stays visible on every plan — the feature itself unlocks when your plan includes it. Compare plans.
Available on Growth and Pro.
With Promotions on, the agent can talk to shoppers about your store's current offers — pulled live from your Shift4Shop store, never made up.
What the agent can do
- Mention active promotions. When it's relevant, the agent tells shoppers about your current automatic promotions (offers that need no code).
- Validate a coupon (Growth and Pro). When a shopper already has a code, the agent checks whether it's valid and explains why it did or didn't apply.
- Offer a discount code (Pro). The agent can hand a hesitant shopper a single-use, time-limited discount code — within limits you set.
Staying in control
- A private, coupon-gated code is never read aloud from a promotions listing. The only way a shopper receives a code they didn't already have is through a discount offer that you allow.
- On Pro, a generated code is cloned from a Shift4Shop promotion you designate, so all the discount rules come from your own store.
- A discount strategy setting governs whether — and how — the agent offers codes at all.
Turn it on
- Open Integrations and turn on the Promotions capability.
- Set your discount strategy in Settings.
- Test it before relying on it, then let the agent start mentioning offers.